Shipping policy

1. Order Processing

Orders for physical products (teas, tinctures, and infused honey) are processed within 3-5 business days. You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery

We offer standard shipping within the U.S. and selected international locations. Shipping rates are calculated at checkout based on your location.

3. Lost or Damaged Shipments

If your package is lost or damaged during shipping, please contact us at Jeanette@iamsimplyj.com with your order details, and we will assist you in filing a claim with the carrier.

FDA WARNING

These statements have not been evaluated by the Food and Drug Administration. This educational content is not intended to diagnose, treat, cure, or prevent any disease. All communications from Family Win Herbs And Wellness are not intended to be interpreted as medical advice nor are they to be interpreted as the advice of a medical practitioner.